Support
Need a hand? Email [email protected] and a real person will get back to you, usually within two business days. Including your iPhone model, iOS version, and what you were doing when the problem happened helps us help you faster.
Sentry Beeper
How does Sentry Beeper work?
After you sign in with Apple and connect your Tesla account, your vehicle sends its Sentry Mode status to our servers through Tesla's official Fleet Telemetry service. When Sentry Mode becomes alert, we send a notification to your iPhone. Open the Tesla app to review camera footage.
Does Sentry Beeper control my car?
No. Sentry Beeper only listens for Sentry Mode updates. It never unlocks, honks, flashes lights, starts climate, or drives your vehicle. Tesla asks for vehicle-command permission so we can configure your car to send Sentry Mode updates, and that's the only thing we use it for.
I didn't get an alert. What should I check?
- Notifications for Sentry Beeper are allowed in iPhone Settings, and Focus modes aren't silencing them.
- Alerts aren't paused in the app, and alerts are turned on for that vehicle.
- Sentry Mode is on in your vehicle.
- Your vehicle has a cellular or Wi-Fi connection. The app shows whether each car is live, quiet, or offline.
- Your Tesla account is still connected in the app.
Sentry Beeper is a convenience tool, not a security system, and alerts can occasionally be delayed or missed.
How do shared vehicles work?
If the vehicle's owner has added you as a driver in the Tesla app, sign in to Sentry Beeper with your own Apple ID and connect your own Tesla account. The vehicle appears marked “Shared,” and alerts for it are optional. Each person's alert choices are their own.
Can I pause alerts?
Yes. You can pause all alerts for 1, 3, 8, or 24 hours, or until you turn them back on. Pausing doesn't change which vehicles you've chosen to get alerts for.
How do I disconnect my Tesla account?
Disconnect it from Sentry Beeper's settings. You can also revoke Sentry Beeper's access at any time from your Tesla account's third-party app settings.
How do I delete my account?
Open Sentry Beeper's settings and choose Delete Account. This revokes Sign in with Apple, and deletes your Tesla credentials, device registrations, sessions, and access to vehicle history. It can't be undone. If a vehicle is shared, its history remains available to the other authorized drivers. See our Privacy Policy for details.
How do I manage or cancel a subscription?
Subscriptions are handled by Apple. On your iPhone, open Settings, tap your name, then Subscriptions. Refund requests go through Apple at reportaproblem.apple.com.
Is Sentry Beeper made by Tesla?
No. Sentry Beeper is an independent app made by Eunha Labs LLC. It is not affiliated with, endorsed by, or sponsored by Tesla, Inc.
Still need help?
Email [email protected]. For privacy requests, such as getting a copy of your data, see our Privacy Policy.